Merchant Fraud Operations Control Manager - Vice President

Step into a pivotal role at JPMorganChase, where your expertise in control management will shape our compliance and risk strategies.

Elevate your career with opportunities for growth and collaboration in a dynamic team environment.

Join us to make a significant impact on our operations and safeguard our firm's integrity.

As a Control Manager within JPMorganChase, you will lead the charge in identifying and mitigating compliance and operational risks.

Your role is crucial in enhancing our control environment through innovative solutions and advanced data analysis.

We value a culture of continuous improvement and collaboration, where your skills in stakeholder management and cybersecurity will thrive.

Job responsibilities



* Lead the development and implementation of comprehensive control strategies to identify and mitigate compliance and operational risks.


* Utilize advanced data and tech literacy skills to interpret business needs, identify trends, and generate innovative solutions to enhance the control environment.


* Oversee the implementation of anti-fraud and cybersecurity measures, ensuring the protection of our operations and safeguarding against potential risks.


* Fostering a culture of continuous improvement and operational excellence, and ensuring alignment with operational policies and precedents.


* Engage with internal stakeholders, facilitating open communication and collaboration to drive mutually beneficial outcomes and uphold the integrity of our operations.

Required qualifications, capabilities, and skills



* Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to seven or more years of experience.


* Capability to implement anti-fraud strategies and cybersecurity measures to safeguard business operations, ensuring robust control environments.


* Advanced proficiency in data analysis and tech literacy, leveraging these skills to enhance control environments and interpret business needs and trends.


* Expertise in working with diverse teams, fostering a culture of continuous improvement, and aligning team performance with operational policies and precedents.


* Strong skills in internal stakeholder management, facilitating effective communication and collaboration to drive mutually beneficial outcomes.

Preferred qualifications, capabilities, and skills



* Capability to leverage AI/ML technology in risk management and utilize automation to streamline processes and enhance operational efficiency.


* Advanced digital literacy for the effective use of digital tools and technologies, coupled with solid market product knowledge to navigate the financial services landscape.


* Excellent influence skills for engaging stakeholders and driving organizational change.


* Effective mentoring skills to develop team members and foster a culture of continuous im...