Sr. Manager - Sales Excellence

Sr.

Manager - Services Sales Excellence

Working in a team environment, the Sales Excellence is responsible for building strong business foundation by managing the system hygiene through Sales personnel deploying commercial guidelines for Greater India, in accordance with country & Global Services Commercial.

Services Sales Excellence will collaborate various functions within services on multiple activity and support business to grow as per country ambition.

Essential responsibilities:

bFO Management


* Maintaining BFO KPI's for Services, Greater India


* Work / collaborate with Sales to ensure data quality for all business KPIs.


* Create / maintain business dashboards extremely critical for business


* Develop & Create business reports and socialize among stakeholders and ensure performance that helps to grow business.


* BFS UAT testing and implementations


* CPQ UAT testing and implementations


* Conducting training to SS, SR & other stakeholders time to time


* Analyze business performance based on data and recommend actions to maintain business growth

Platforming & Coverage


* Platforming & Coverage activity for Services - Plan, collaborate with GS & country Services team and execute efficient coverage activity


* Understand the clear role of each Sales engine and deploy right coverage guideline to respective sales pipes like OSSR, VSSR, Channel, ESSR etc.

Annual SIP / STIP work


* Work with country Services Sales Leaders & BUVP to define the SIP plan


* Support Sales Leaders to complete their SIP process coordinating with central team

Drive Business needs


* Ensure a sensitized team to maintain all business quality in terms of Data / bFO.


* Escalate timely for any action required


* Manage access of tools like bFO, bFS, CPQ etc.


* Monitor Pipeline creation by each Lead Gen Engine and Sales Pipe wise and take necessary action with team.


* Supervise Quality of Lead generated and hygiene of lead


* Ensure the Customer Facing Time (CFT)


* Monitor & Execute the coverage activity - throughout the year.

Education & Skills:



* Any college Graduate / Engineering School (MBA preferred)


* Minimum 3-5 year work experience in sales / operation / marketing


* Good Communication skills

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