Expert GMB Sales Development (m/f/d) – Cross-Border Solutions

THE POSITION IS LOCATED IN BONN, PERMANENT/FULL TIME OR PART TIME AND TO BE FILLED AT THE EARLIEST POSSIBLE DATE
 

EXPERT GMB SALES DEVELOPMENT (M/F/D) – CROSS-BORDER SOLUTIONS
 

EGR6 (DHL Paket GmbH) 

DHL eCommerce is the youngest of the DHL divisions, dedicated to both domestic and international parcel delivery through our cutting-edge cross-border products.

As part of the Cross-Border Solutions (CBS) business, we are strengthening our collaboration with the Express division and expanding our commercial footprint across Europe.

We are looking for an Expert GMB Sales Development to join our international CBS team and support the strategic development of our Express Sales Channel across Europe.
 

Job Purpose

The GMB Sales Development Expert plays a key role in growing DHL eCommerce Cross- Border Solutions (CBS) through the Express sales organization.

Reporting to the Team Leader Sales Development Cross-Border Solutions, the role coordinates Express channel activities across multiple countries, enables sales teams, drives channel performance, and supports continuous improvement across commercial and operational processes.
 

Your Tasks

Channel Development & Coordination


* Support the development and coordination of activities within the Express Sales Channel for CBS.


* Develop and implement strategies to increase sales of cross‑border parcel and mail products through the Express sales teams.


* Identify new opportunities for channel expansion and revenue growth.


* Ensure alignment with overall DHL eCommerce CBS commercial objectives.

Regional Collaboration


* Maintain working-level relationships with Express Europe stakeholders and collaborate with local sales teams.


* Build strong operational relationships with Express country sales management and individual sales representatives.


* Conduct structured review meetings to share updates, track progress, and address challenges.


* Act as liaison between DHL eCommerce CBS and Express division stakeholders.

Sales Enablement


* Support sales teams in enabling Express sales representatives to sell cross-border solutions confidently.


* Provide tools, training, and guidance to improve sales conversations and conversion rates.


* Ensure consistent messaging and product positioning across all CBS markets.

Campaign & Program Execution


* Design and roll out targeted campaigns to promote DHL eCommerce CBS products within the Express channel.


* Coordinate execution across countries and track effectiveness.


* Collect feedback and continuously optimize channel campaigns and initiatives.

Performance Management & Reporting


* Track sales opportunities, pipeline development, and conversion metrics for the Express channel.


* Prepare regular performance reports for senior management and stakeholders.


* Identify performance trends and recommend actions to improve results.

Continuous Improvement


* Gather feedback f...