Head of Pricing and Packaging

Job Description:

At Sparklight / Cable one and our family of brands, we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.

The Head of Pricing and Packaging will own enterprise‑wide pricing and packaging strategy across our consumer product portfolio, partnering closely with Product, Finance, Marketing, Sales, and Operations to drive revenue growth, margin discipline, and customer value.

Key Responsibilities:

Strategy:


* Drive measurable improvements in revenue, margin, and customer lifetime value through disciplined pricing experimentation, simplification, and optimization.


* Own financial models and produce business cases that support pricing strategy and tactics


* Identify and analyze customer value drivers through comprehensive market research, segmentation, and assessments of customer willingness to pay.


* Lead the collection and analysis of market data, industry trends, and competitive pricing intelligence to guide strategic decision-making and go-to-market plans.


* Partner with Product and Go‑to‑Market teams to embed pricing and packaging decisions into product launches, migrations, and lifecycle management, ensuring operational readiness across billing, sales, and CX.

Pricing Operations:


* Refine and optimize pricing and packaging models for both new and existing products.


* Develop a robust A/B testing framework to evaluate the impact of pricing changes, ensuring a feedback loop that drives operational improvements.


* Own and set durable pricing guidelines and a governance model.


* Simplify pricing and packaging options for clear customer understanding and operational efficiency.


* Serve as the primary point of contact for pricing inquiries from cross-functional teams, partners, and analysts.

Communications:


* Deliver regular updates to executive leadership, providing actionable proposals and recommendations based on market and competitive intelligence, as well as Voice of Customer insights.

Qualifications:


* 15+ years of experience in pricing, strategy, finance, or a combination of relevant functions, with in-depth knowledge of consumer pricing.


* Proven track record in developing and implementing pricing and packaging strategies that maximize revenue and profitability across various products and customer segments.


* Experience building, mentoring, or leading high‑performing pricing, analytics, or strategy teams, either directly or through matrixed influence.


* Extensive experience collaborating with finance teams to...