Admissions & Collections Clerk - CHC-Family Clinic

The County of Riverside - Riverside University Health System (RUHS) - Community Health Centers is seeking a Spanish bilingual Admissions & Collections Clerk to join their CHC-Family Clinic team in Jurupa Valley.

Under general supervision, incumbents will be responsible for enrollments in the Family PACT program, Hospital Presumptive Eligibility, and Sliding Fee Discount Programs, ensuring referrals are added to patient visits, completing registration Claim Edit and Charge Review workqueues, completing IEHP transfer forms for patients not assigned to RUHS, answering patient questions regarding follow-up visits, prescription issues, coverage information, and addressing patient paperwork; updating demographics, collecting nominal fees, ensuring we offer all programs for coverage; specializing clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits, evaluating and determining financial liability for services and establishes payment sources, arranging payment plans consistent with patient ability to pay, and performing other related duties as required.

Professional customer service experience and k nowledge of medical coverages including Medicare, Medi-Cal, Managed Care Plans, and Medicare Advantage plans is preferred.
Work Schedule:
5/40: Monday through Friday, 8:30am - 5:00pm

Meet the Team!
Riverside University Health System provides a wide range of primary and specialty care services across 13 Community Health Centers (CHCs) throughout Riverside County.

As federally qualified health centers, the CHCs operate on a sliding fee scale to ensure that some of the county's most vulnerable populations receive the care they need.

Whether it's preventive care, chronic disease management, Express Care, Mobile Health, or integrated specialty and behavioral health services, our teams are made up of dedicated healthcare professionals who are passionate about making a difference.

If you're committed to delivering compassionate care and eager to join a team that truly values community, connection, and making a meaningful difference, RUHS is the place for you!

Learn more about our Community Health Centers by visiting www.ruhealth.org•Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines.

•Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment.

•Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate.

•Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage.

•Assist patients with scheduling hospital or clinic appointments in person or over the phone.

•Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager.

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