Medical Front Desk - Mental Health Center

Vancouver Clinic is looking for a Front Desk Representative to join our team!
Location: Mount Vista Mental Health Center, 2415 NE 134th St Ste 301, Vancouver, WA 98686

Full-Time Schedule: Full time, Mon-Fri, 40 hrs/week.

6:45am-3:45pm

To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.

Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, scheduling appointments.

If you have the ability to multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team!

Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care.

We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Compensation: Hiring range starts at $18.00/hour and goes up based on evaluation of experience.

Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees .

Requirements:


* High School Diploma or equivalent required.


* Minimum of 1 year of customer service experience required.


* Minimum of 1 year of medical front office experience preferred.


* Experience with Epic preferred.


* Excellent phone skills and customer service behaviors.


* Strong computer keyboarding skills required.

Vancouver Clinic provides care across a wide range of medical decisions.

This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment.

The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.

Pay Range:
$17.31 - $24.24

The above information is intended to indicate the general nature and level of work required in this position.

It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program.

Eligibility for benefits is dependent on factors such as position type and FTE.

Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.

Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal...