Server - PF Chang's- Temporary - Seattle Tacoma International Airport

Key Responsibilities:


* Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.


* Communicates, explains and suggestively sell menu offerings, products, and promotions to guests.


* Takes and serves food and beverage orders to guests.


* Processes guest orders in the proper sequence and communicates with restaurant personnel to ensure that all items are prepared properly and delivered timely to meet guests’ needs.


* Verifies identification of guests to ensure minimum age requirements for the purchase and service of alcoholic beverages are met.


* Monitors and follows up with guests to ensure satisfaction with food and service; responds to additional requests.


* Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions.


* Ensures tables and dining areas are kept clean and set for service; maintains service stations with items such as ice, napkins, and eating utensils.


* Follows safe food handling and proper hygiene practices.


* Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.


* Performs opening and/or closing side works according to established checklists.


* Performs other duties as assigned.

 Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 Education/Previous Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 Required Skills: 

Must meet state minimum age for serving alcoholic beverages; Must be able to obtain alcohol awareness certification; Demonstrate the ability to effectively interact with customers, coworkers,  and members of management; Ability to focus on providing a superior guest experience in an   enthusiastic and professional manner.

 

Language Skills:

Ability to read and comprehend simple instructions and effectively communicate information individually and in small group situations to customers and co‑workers; Ability to understand the English language, both written and verbal.

Mathematical Skills: 

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability:

Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.

 Physical Demands:

The physical demands described here are representative of those that must b...