Victim/Witness Claims Technician

The County of Riverside's District Attorney's Office has an opportunity for a Victim/Witness Claims Technician to support their office located in Downtown Riverside.

The position will be responsible for assisting clients applying for compensation reimbursement for medical costs and loss of income through the State Board of Control; to prepare initial and supplemental applications for victim compensation by verifying information and obtaining supporting documents; to represent victims at claims appeal hearings, and to do other work as required.

Incumbents in this class assist victims of crimes or their survivors applying for benefits from the State Victim Restitution Fund.

Under a joint powers agreement with the State Board of Control, incumbents verify information provided by the applicants and forward the completed applications and supporting documents directly to Compensation Fund Analysts in the State Board Office.

The ideal candidate will have experience reviewing police reports or crime codes, medical billing, or a working knowledge of medical billing codes (CPT or ICD), and case management experience.

Additionally, bilingual skills (any second language) are desired, but not required.

Meet the Team!
The District Attorney of Riverside County , as the public prosecutor acting on behalf of the People, vigorously enforces the law, pursues the truth, protects those victimized by crime, exonerates the innocent, and safeguards the rights of all to ensure that justice is done on behalf of our community.

The office's staff of over 700 is comprised of prosecuting attorneys, sworn investigators, victim-witness advocates, paralegals, investigative technicians, forensic analysts, and a wide range of information technology and supporting staff all committed to excellence and integrity in public service.

We are, and we seek to maintain, a diverse workforce to match a diverse county.• Assists victims of crimes, who have suffered an emotional or physical injury, in applying for compensation benefits for medical costs, funeral expenses, and/or loss of income.

• Reviews and evaluates victim applications for adherence to state statutory and eligibility requirements.

• Verifies all claims or unclaimed losses and sends notification letters to clients and service providers; prepares a summary report of information gathered and information needed.

• Calculates net loss to victim considering all other sources of compensation available such as health insurance, disability insurance, public assistance programs and court ordered restitution.

• Determines which documents will be necessary to support wage, medical or funeral loss claims; maintains contact with clients, employers, and service providers until all claims are verified.

• Obtains crime report from appropriate law enforcement agency.

• Contacts law enforcement officers, court officials, attorneys, probation officers, etc., to determine status of each case, whether victim contributed ...