Quality Assurance Analyst

Harris Corrections is looking for a talented and experienced Quality Assurance professional to join our innovative Research and Development team.

In this impactful role, you’ll collaborate with our core product team to deliver high‑quality, customer‑focused solutions.

You’ll play a key part in shaping product enhancements, elevating solution performance, and ensuring every update, whether a maintenance fix or a new feature, meets the highest standards of reliability and excellence for both existing customers and new implementations.

This position will report to Paul Litton, Director of Product Architecture.

What your impact will be:


* Ensure the quality and reliability of software applications through comprehensive testing processes


* Design, execute, and maintain test cases across functional, regression, and integration testing


* Collaborate with developers, Business Analysts, Solution Architects, and project managers to validate solutions


* Identify, document, and track defects through resolution


* Contribute to continuous improvement of QA processes and standards

Level Expectations:

Intermediate QA (typically 3–5 years):


* Executes test plans independently across assigned features


* Participates in test design and regression coverage


* Participates in defect triage and release validation


* Begins contributing to automation and process improvements

What we are looking for:


* Proven experience in a QA role within a software development environment (4+ years for intermediate)


* Strong knowledge of software testing methodologies, tools, and processes


* Proficient in test case design, test execution, and defect tracking using industry-standard tools (e.g., Azure DevOps or similar)


* Solid understanding of Waterfall and Agile development methodologies and their impact on QA processes


* Excellent problem-solving and analytical skills with a keen attention to detail


* Effective communication skills, both written and verbal, with the ability to collaborate across teams


* Proven ability to work in a fast-paced, deadline-driven environment and handle multiple projects simultaneously


* ISTQB or similar certification is a plus

What would make you stand out:


* Experience with Microsoft Dynamics/Power Apps is a plus


* Experience with public sector, particularly corrections clients is a plus


* Experience with Performance test tools and frameworks is a plus

What we can offer:


* Comprehensive Benefit package: Health insurance & Retirement


* Wellness initiatives


* Fully remote with flexible 40h week


* Opportunity for challenging projects and professional growth & development


* A strong team environment


* And more!

Accommodations for reasons of disability will be provided upon request.

About us:

Harris Corrections is an industry-leading provider of jail management, community supervision and pre-trial software for...