Community Housing Assistant

Community Housing Assistant

Earn £13.45 per hour and great benefits including Health Cash Plan

Permanent, Part time (22.5 hpw)

Green Park, Reading

Home, a place where you belong

This is a great job opportunity to join Home Group’s awesome housing team in Huntley Place.

This stunning extra care community in Green Park Village opened in 2019. We support older people with varying care needs to live independently in their own home with peace of mind. We offer high quality living in our 129 beautifully designed apartments with a variety of on-site facilities including onsite care delivered by an independent care provider, 24-hour concierge, restaurant and communal areas. 

If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!

What you’ll do


* Be visible and proactive with customers to foster strong links and to enable a positive experience for them.


* Support housing managers with operational tasks.


* Handle tasks like managing voids, liaising with local authorities, carrying out inspections and meeting contractors on site.


* Complete and record routine safety checks in Huntley Place.


* Keep admin up to date, including records, ordering and arranging payments for works 

Why join us 

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Come and be part of one of the UK’s Great Places to Work! 

You have


* A positive, can-do attitude, stay organised and take initiative


* A real passion for delivering excellent customer service and a genuine desire to help your customers.


* Confidence working collaboratively with colleagues in other parts of the business and external partners 


* Knowledge of housing management and housing law, universal credit is a bonus, not a must


* The ability to use technology to navigate our systems and update customer records


* An appreciation that this is a role where you’ll spend much of your time lone working in our local estates. 

Stronger together  

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* Working from our Reading Office in Huntley Place. 


* There may be some flexibility to adapt your working days, do let us know about this when you meet us at the interview


* We mainly work Monday to Friday and work occasional evenings to meet with customers.

The great news is that you’ll be able to shape your own diary


* You need to be able to drive and have access to your own vehicle insured for business purposes 


* You’ll need a Standard DBS check done and we pay for that

What’s in it for you?


* 34 days leave (this includes bank holidays and a "me day"!), increasing to 39


* Health ...