Business Banking Governance Business Analyst - Senior Associate

The Business Banking Governance team provides central oversight for alignment to firmwide and Consumer and Community Banking policies and standards.

The team provides support and guidance to enable business groups to understand and successfully meet expectations.

As a Business Analyst on our Business Banking Governance team you will conduct research, analyze data, identify strategic opportunities, and recommend enhancements to critical business processes across Business Banking and beyond.

Emphasis will be placed on the end-to-end experience for customers and Bankers.

You will assist with various initiatives and ad-hoc projects that includes working across Business Banking, Lines of Business in Consumer and Community Banking (CCB), and firmwide.

Job Responsibilities


* Review relevant policies, standards, and procedures


* Research processes end-to-end and understand the risks and controls throughout


* Conduct system(s) and product research to build subject matter expertise


* Analyze information and understand how it corresponds with the process


* Collaborate with colleagues across Business Banking, other CCB sub-LOBs, and beyond


* Lead discussions and work closely with Legal, Risk, Controls, Compliance


* Provide recommendations to improve processes for efficiency and commitment to compliance


* Summarize and present results, recommendations, and status updates

Required qualifications, capabilities, and skills


* Highly motivated, energetic self-starter with a minimum of 2 years of relevant experience (strategy, product management)


* Strategic thinker who can problem solve, anticipate needs and provide solutions to stakeholders


* Adaptable to change and re-prioritize as business needs change


* Ability to partner and collaborate effectively; comfortable leading initiatives across teams


* Experience developing executive presentations and presenting to senior leadership


* Good working knowledge of controls in a business


* Experience identifying issues and resolving the root cause


* Advanced in Excel, PowerPoint, Word

Preferred qualifications, capabilities, and skills


* Bachelor's degree


* Knowledge of Business Banking processes, procedures and business applications


* Ability to quickly grasp new concepts


* Advanced in Alteryx and Tableau

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretion...