Information Technology - User Acceptance Testing Lead - Full Time - Remote (TX)

The User Acceptance Testing (UAT) Lead is responsible for ensuring that technology solutions meet business objectives, member needs, and quality standards prior to production deployment.

This hands-on, individual contributor role will lead all phases of the UAT process, including test planning, test case development, test data preparation, execution, defect tracking, documentation, and obtaining final business approval.

The UAT Lead collaborates closely with business users, IT project teams, and external vendors to coordinate and execute comprehensive testing across multiple concurrent projects.

The role requires strong analytical and communication skills to effectively validate system functionality, identify and resolve issues, and ensure readiness for deployment.

To succeed in this role, the UAT Lead must be highly organized with strong attention to detail, proactive and self-motivated, and capable of managing multiple testing efforts simultaneously.

The position requires strong problem-solving skills, the ability to work independently while fostering strong collaborative relationships, and comfort working under tight deadlines and shifting priorities.

The UAT Lead also contributes to continuous improvement efforts by identifying enhancements to testing processes and exploring opportunities to increase efficiency, including potential use of test automation.

Responsibilities:


* Develop and oversee UAT strategies, test plans, and test scenarios aligned with business requirements.


* This includes defining test objectives, scope, entry/exit criteria, establishing test data, and ensuring test readiness across all assigned projects.


* Lead and coordinate the full UAT process by working closely with business users, IT teams, and vendors to ensure smooth and accurate execution of test cases, adherence to timelines, and alignment with project goals.


* Execute test scripts and perform hands-on validation of new software features, system enhancements, and integrations prior to production deployment, including smoke and regression testing as required.


* Manage defect identification, documentation, triage, and resolution.

Collaborate with IT and vendors to ensure timely fixes and perform re-testing to validate solutions.


* Provide consistent communication and reporting on UAT progress, risks, and issues.

Prepare and present test results, obtaining final sign-off from business stakeholders to validate UAT completion.


* Maintain comprehensive documentation including test cases, test results, defect logs, traceability matrices, and approval records to ensure clear auditability throughout the UAT lifecycle.


* Support continuous improvement efforts by evaluating and enhancing testing methodologies, tools, and processes, including identifying opportunities for efficiency gains or test automation.


* Treats all co-workers and members with respect.


* Supports and participate in continuous improvement activities.
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