Restaurant Supervisor

* Perform Management duties in the absence of the F&B Manager


* Assist F&B Manager in training, coaching, and role modeling for New Hires (provide positive and constructive feedback)


* Greet guests at assigned tables and ensure each guest has a dining room menu


* Offer, sell and obtain cocktail orders from guests


* Obtain the meal order and put into POS for kitchen staff to prepare


* Serve the food once prepared and ensure guests have everything they need


* Return to assigned tables periodically to see if additional items are desired.

When guests have completed their meal, suggest a dessert.

After completion of the meal or dessert, deliver the check


* Remove dirty dishes and silverware, place them in respective trays


* Prepare tables for service - wipe clean, set with clean linen, glassware, and silverware, properly placed; place condiments in an attractive fashion.

May concentrate all his/her efforts on service during rush periods


* Know menu, menu prices, composition of food and beverage menu items; familiarity with all daily specials and with proper plating procedures


* Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average


* Requires familiarity with all daily specials and with proper plating procedures


* Refill all condiments and server station supplies at the end of each shift


* Maintain food and beverage control (i.e.

pre-check machine, portion control, liquor control); follow guidelines and practices outlined in TIPs training


* Attend regular staff and training meetings


* Perform opening & closing work as requested


* Maintain knowledge of current in-house and company marketing programs


* Prepare and deliver room service or take-out orders as requested