SALES Porter

Company Overview

At the Ron Marhofer Auto Family, we have proudly served Northeast Ohio since 1919.

As a family-owned dealership group, we are committed to delivering a World-Class Experience for both our guests and team members.

We operate by our five core values:


* World-Class Experience


* Commitment to Excellence


* Teamwork


* Trust & Respect for the Individual


* Continuous Improvement

Our Hyundai of Green location is a fast-paced, customer-focused environment where every team member plays a critical role in delivering exceptional service and maintaining dealership standards.

Position Summary

The Sales Porter is responsible for maintaining the overall appearance, organization, and readiness of the dealership’s vehicle inventory and lot.

This role ensures that vehicles are clean, properly staged, and easily accessible for customers and the sales team.

The Sales Porter supports daily dealership operations by moving vehicles, assisting with deliveries, and maintaining a safe, efficient, and visually appealing lot that reflects the Ron Marhofer brand.

Key Responsibilities

Lot & Inventory Management



* Maintain organization and cleanliness of new and used vehicle inventory


* Ensure all vehicles are properly parked, aligned, and merchandised


* Monitor lot conditions and report any damage or safety concerns


* Keep the showroom and display areas clean and presentable

Vehicle Movement & Logistics



* Move vehicles safely throughout the dealership property


* Stage vehicles for customer test drives and deliveries


* Assist with dealer trades and vehicle transfers as needed


* Retrieve and deliver vehicles for sales and management staff

Vehicle Preparation



* Perform basic cleaning (interior/exterior) to ensure vehicles are presentation-ready


* Install license plates, dealer tags, and window stickers as required


* Ensure fuel levels are adequate for test drives and deliveries

Customer Support



* Greet customers when appropriate and direct them to sales staff


* Assist in creating a positive first impression of the dealership


* Support the delivery process by ensuring vehicles are clean and staged

Safety & Compliance



* Follow all dealership safety policies and procedures


* Maintain a clean, hazard-free lot environment


* Adhere to company's driving policies when operating vehicles

Performance Expectations (KPIs)



* Lot Organization Score: Maintained daily to management standards


* Vehicle Readiness: 100% of display vehicles are clean and properly staged


* Response Time: Immediate support for vehicle pulls (under 5 minutes)


* Damage Prevention: Zero avoidable lot damage incidents


* Safety Compliance: 100% adherence to dealership safety policies

Qualifications

Required:



* Valid driver’s license with a clean driving record


* Ability to operate automatic and manual vehicles (preferred)
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