Housing Management Coordinator

Housing Management Coordinator

Salary £25,838 per annum and great benefits including Health Cash Plan

Permanent, full time - Monday to Friday 9am to 5pm

Based in Hartford Road, Huntingdon with travel to customers’ homes in the surrounding towns.

Home, a place where you belong

This is a great opportunity to join our team.

As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained.

Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What you’ll do


* Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.


* Help our customers with housing benefit claims, making sure that these are received on their rent account.


* Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.


* Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.


* Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us

This is more than a job; it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work!

You have


* Experience in managing a housing caseload and handle landlord and housing management duties


* Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.


* Able to take on a lead role within the team, offering guidance and support to your colleagues


* A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.


* Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits


* Flexible working hours - Work pattern Monday to Friday 9-5


* Based at our service in Huntingdon you’ll also spend your time travelling around the properties in our patch.


* Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage!


* You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?


* 34 days leave, rising to 39 (including bank hols and a “me day” to use for whatever you fancy) 
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