Night Auditor (Full Time)

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. 

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. 

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. 

Nestled in the heart of Brisbane’s CBD, InterContinental Hotel Brisbane offers 319 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions.

With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike. 

InterContinental Brisbane is looking for a Full Time Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our overnight shifts.

This is a full time role working overnights, generally from 11pm to 7am.   

Your day to day

Every day is different, but you’ll mostly be: 


* Processing payments including room charges, debit and credit, in accordance with established procedures 


* Checking guests in, out and managing any wake-up call requests 


* Answering phones and looking after our overnight guest queries 


* Running night audit property management systems or manual equivalents 


* Performing other duties such as concierge services and special guest requests 


* Use other safety, emergency equipment, plant materials tools and substances provided in the workplace as directed or as required in safety procedures 


* Cooperate and partner with management in the implementation of workplace health, safety and wellbeing related initiatives  

What we need from you: 


* Accounting and mathematics skills for accurate auditing and payment processing 



* Computer literacy, including familiarity with PMS software 



* Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and colleagues 



* Customer service experience 



* Knowledge of hotel operations, offers and the local area 



* Strong interpersonal and communication skills and the ability to manage multiple tasks and conflicting deadlines required. 



* Flexibility - working, weekends and public holidays are all part of the job 


* Full working rights in Australia without restrictions 


* Valid open driver’s license (ability to drive automatic and manual vehicles) 

What we offer 

You’ll be rewarded for your har...