Technical Analyst II

Technical Analyst II (Onsite)

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another.

Vitu provides innovative, cutting-edge services to the motor vehicle industry.

Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform.

With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.

Vitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Technical Analyst II is responsible for coordinating and executing the processing of all production control jobs and programs.

The Technical Analyst II monitors and tracks production data processes, mitigates service interruptions, provides status on data processes, identifies data quality issues and facilitates their resolution.

The Technical Analyst II also plays a role in
event and incident management and continual improvement. 

Key Responsibilities



* Executes standard and repetitive technical and operational tasks.


* Ensures the proper set-up, processing, and documentation of batch and ad hoc production control jobs according to processes and procedures.


* Utilizes system scripting to program and operate production related equipment and ensure quality data output of production run results.


* Establishes and maintains daily, weekly, and monthly job schedules.


* Submits batch processes and monitors job scheduling tool for errors from scheduled or ad hoc jobs.


* Reviews application run instructions, recovery instructions, and other operational documentation for accuracy, completeness, and compliance with standards.


* Downloads, analyzes, processes, and monitors information for specific applications, ensuring accuracy and proper completion.


* Managing day to day ticketing meeting business requirements


* Manage and execute client conversions


* Updates, tracks, and reports on all production issues and works with appropriate team to resolve issues.


* Monitors and tracks production systems and processes to ensure on-time, high quality delivery of data to product teams and systems.


* Provides analysis of data and process issues that impact production.


* Monitors production standards and procedures and recommends improvements.


* Identifies improvements in processes to minimize incident occurrence or increase speed of resolution.


* Contributes to regular operational performance reviews to generate continuous improvement opportunities.


* Assists with special projects as assigned

Minimum Qualifications and Experience


* Bachelor’s degree and 2 years of relevant w...