Senior Associate, Business Manager - Credit Products

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team, applying your strategic thinking skills to drive impact at the heart of a fast-growing organization.

As an Associate, Business Manager in the Credit Products organization, you'll help drive operational excellence and shape strategy.

As a key thought partner and operator, you'll bring clarity, structure, and momentum to the team-leading cross-functional initiatives, facilitating leadership forums, and ensuring priorities move from vision to execution.

This role is ideal for someone who thrives in a fast-paced, highly collaborative environment, enjoys building processes from the ground up, and isn't afraid to roll up their sleeves as a team player.

This role reports directly to the Head of Credit Products organization.

Job Responsibilities


* Owns all chief of staff responsibilities, inclusive of managing day-to-day operations


* Shape and communicate the organization's strategy and key initiatives, ensuring consistent messaging and visibility of major achievements to executive stakeholders


* Drive the execution of top strategic initiatives, proactively rolling up sleeves to ensure successful delivery


* Collaborate across product & business teams to deliver against business objectives, owning the tracking and execution of key milestones


* Establish and maintain the operating rhythm for the leadership team and the broader organization, ensuring focused discussions and real-time alignment


* Partner with Finance and HR to manage headcount planning, budgeting, and resource allocation.

Required Qualifications, Capabilities, and Skills


* 3+ years of experience or equivalent expertise in strategy consulting, corporate strategy, business operations, or chief of staff roles


* Outstanding communication and storytelling skills, including advanced PowerPoint and Excel skills - you can create compelling, eye-catching presentations and develop complex reports with little or no oversight


* Strong relationship builder, comfortable collaborating with and influencing Managing Director-level team members


* Data-driven mindset; uses data to guide priorities and validate outcomes


* Proven ability to manage and implement operational effectiveness initiatives


* Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly

Preferred Qualifications


* Demonstrated prior experience working in a highly matrixed, complex organization


* Proven ability to operate within the product development life cycle and agile methodologies


* Experience working in financial services

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do...