SHL Sales Support Coordinator

We are seeking a Sales Support Coordinator for the Sales and Marketing Support Department.

In the SustainableHome Lending Division at Credit Human, as a Sales Support Coordinator, you will have a crucial role in advancing the success of our sustainable lending initiatives.

Your responsibilities will encompass ensuring operational excellence during the dealer oversight process and support requests, while delivering exceptional sales support to internal and external stakeholders.

This is a complex and fast-paced start-up environment with many moving parts.

Success in this role depends on embracing attention to detail, tolerance to ambiguity, context shifting, imagination, and entrepreneurial spirit.

If you have sales, financial services, and/or indirect lending experience you should apply right away!

Highlights:


* Monitor dealer activities (market reputation) across multiple online sources.


* Conduct review of the financial health (credit reporting) of both the business and its owners.


* Ensure accurate documentation and note retention for subsequent analysis and reference.


* Oversee all communication channels (online, email, phone, chat, text, etc.) to assist and support our dealers and members.


* Act as the initial point of contact for addressing routine questions or issues raised by our dealers and members.


* Execute requested updates from dealers and members in the various systems utilized by the SustainableHome Lending division.

Experience:

    Required


* 1-2 years of experience in customer service, sales, financial services and/or indirect lending. 

    Preferred


* 2-3 years of experience in customer service, sales, financial services and/or indirect lending preferred.

Education:

    Required


* High School Diploma or equivalent

    Preferred


* Bachelor’s Degree (or equivalent work experience)

Skills & Knowledge:

    Required


* Self-motivated, able to work independently and as part of a team.


* Sharp problem-solving skills to identify creative and meaningful solutions.


* Exceptional listening skills.


* Strong verbal and written communication skills.


* Effective time management and successfully prioritizing work in a deadline-driven environment.


* Excellent organizational skills with the ability to pay close attention to details.


* Proficient with Microsoft Office Suite (Word, Excel, PowerPoint). 

    Preferred


* Familiarity with Salesforce.

Schedule: Monday-Friday, 8:30 am-5:30 pm 

Salary:  $20.99 per hour to $22.76 per hour

Flexibility:  In office, on site; not remote or hybrid

Level of Work: 1C

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

 

Credit Human conducts employment background checks that may be used for decisions rela...