Senior Trainer

Accountabilities:

1.

Planning, implementing and facilitating onboarding, mandatory and other identified training.

2.

Creating and developing training content.

3.

Collaborating with other functions to identify learning needs

4.

Supporting the business with Bid and Mobilisation related tasks (e.g.: sourcing content)

Key Contacts & Relationships:

Internal:

Learning & Development Manager - Delivery Manager

Team Leader/Operation Manager

Quality Specialist

Growth Lead

Clinical Authors

Qualifications & Experience

Essential:



* Experience of creating learning content.


* Experience in delivering high quality training modules.


* Strong operational background combined with proven knowledge and understanding of progressive performance improvement approaches delivered on an individual, team or contract level.


* Experience in building and maintaining relationships with employees at all levels including peers and stakeholders.


* Prior experience of operational training/L&D in target driven/regulated sector (e.g Contact Centre management/ contract delivery/ commercial environment)

Desirable:



* Learning & Development qualification, CIPD level 5 or equivalent


* Coaching skillset and certification


* Instructional Design and Development skills


* Experience of training health professionals


* Demonstrable experience of delivering improved business outcomes through recognised model (e.g Kirkpatrick or similar)

Individual Competencies:



* Excellent written skills


* Creative thinking


* Great facilitation and presentation capabilities


* Strong administration and organisational skills


* Interpersonal skills, with diplomacy and the ability to influence a wide range of audiences including senior management


* Active listening and motivational skills.

Travel Requirements: Up to 25% of time.

EEO Statement

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When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme.

If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria fo...