Regional Parts and Service Sales Representative

Regional Parts and Service Sales Representative

Are You Ready to Build Customer Relationships and Be the Face of Service Excellence Across the Region?

Location: Morgantown, PA

Step into the fast lane with Morgan Truck Body - a powerhouse driving innovation and top-tier quality! We're searching for a driven, game-changing Regional Parts & Service Representative ready to accelerate sales, build rock-solid customer alliances, and power our next phase of explosive growth!

Your Impact - Big and Bold:

You will be the key connector between our customers and our service facility, ensuring smooth, efficient service that keeps our customers moving forward.

Your proactive approach and relationship-building skills will directly impact on sales success and customer satisfaction.

What a Day in Your Life Looks Like:

As a key player on our team, you'll support and grow Morgan's Parts & Service presence in your territory by combining technical know-how with customer-first service.


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+ Deliver comprehensive support for Parts and Service needs - from training and spec consultations to quoting, order entry, scheduling, and warranty coordination.
+ Achieve sales targets by consistently meeting or exceeding monthly parts and service goals.
+ Engage proactively with new and existing leads through outbound calls and follow-ups.
+ Analyze market trends and customer data to identify sales opportunities and expand territory potential.
+ Drive continuous improvement by initiating customer surveys and converting insights into action.
+ Resolve customer concerns promptly, ensuring timely follow-up and long-term satisfaction.
+ Source new business while supporting account retention through detailed spend tracking and contact management.
+ Collaborate effectively with engineering and service teams to ensure customer expectations are clearly communicated and met.
+ Respond urgently to critical customer issues, resolving them with professionalism and speed.
+ Report consistently on customer needs, industry trends, competitive activity, and emerging opportunities.
+ Maintain strong product knowledge of Morgan products, competitor offerings, and chassis configurations.
+ Utilize IT systems confidently and accurately to manage customer interactions and service workflows.
+ Support team success by performing other duties as needed to achieve results.

What You Bring to the Table:


* Proven sales experience and strong customer service skills - commercial truck body or trailer repair experience is preferred


* Excellent communication and organization skills with a knack for follow-through.


* Self-driven, able to work independently and thrive as part of a team.


* Comfortable with up to 90% local travel.


* Must have a valid drivers' license and a driving record that is acceptable according to Morgan standards.


* Prefe...