Consumer Direct Home Lending Manager

You have a passion for enabling the dream of homeownership and use your knowledge to build deep relationships within the community.

As a Consumer Direct Home Lending Manager in Chase Home Lending, you will play a pivotal role in leading a team of Home Lending Advisors assisting customers with home purchase, refinance and home equity line needs..

You will leverage your expertise in the home lending industry to lead and motivate a team of Home Lending Advisors who are dedicated to serving our customers' financial needs.

This role offers a unique opportunity to advance your career while making a significant impact on our business.

Job Responsibilities


* Utilize your strong interpersonal skills to effectively manage and grow a team of Home Lending Advisors, maximizing sales opportunities


* Demonstrate exceptional leadership by attracting, recruiting, retaining, and developing a successful team who thrive in Chase's business environment.

Provide overall sales leadership, model and coach key behaviors, and ensure effective education and employee development


* Provide routine feedback and aim to achieve goals, maximizing the sales opportunities presented


* Foster a high-morale, hard-working team environment that prioritizes customer satisfaction and a passion for exceeding goals


* Lead and support your team in helping customers with home purchase financing, reduced interest rates on existing mortgages and accessing their home equity to finance life events, ensuring a customer-first approach in all interactions


* Monitor and analyze team performance metrics to identify areas for improvement and implement strategies to enhance productivity and sales results

Required qualifications, capabilities and skills


* Proven experience in the home lending industry with a strong understanding of mortgage products and services


* Demonstrated ability to lead, inspire, and develop a high-performing sales team


* Strong interpersonal and communication skills, with the ability to build relationships and influence others


* Ability to execute strategic business plans and achieve sales targets while ensuring compliance with regulatory requirements


* Commitment to continuous improvement and professional development


* Experience in overseeing structured call blocks, fast paced lead volumes, CRM follow up activities and loan pipeline management


* Available to adhere to a Sunday through Thursday in office work schedule

Preferred qualifications, capabilities and skills


* 2+ years of management experience within a Home Lending Originations environment


* Marketing, promoting, relationship building, and consulting skills


* Intermediate Personal Computer skills in a windows environment

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged...