Key Account Manager-Energies & Chemical Segment (Oil & Gas)

We are looking for the Key Account Manager (KAM) to be responsible for managing strategic relationships with major Oil & Gas clients in UAE.

This role focuses on driving sales growth, customer satisfaction, and long-term partnerships within the Energies and Chemical segment, including upstream, midstream, and downstream operations.

Key Responsibilities:

Account Management & Customer Engagement



* Develop and maintain strong relationships with key accounts, including national oil companies, EPCs, and service providers.


* Serve as the primary point of contact for strategic customers, ensuring alignment with their business goals and operational needs.


* Conduct regular account reviews, performance tracking, and strategic planning sessions.

Sales & Business Development



* Identify and pursue new business opportunities within existing accounts and across the segment.


* Drive sales of technical solutions, services, and digital offerings tailored to Oil & Gas operations.


* Lead negotiations, contract renewals, and pricing strategies to maximize profitability and customer value.

C-Level Engagement



* Build trusted relationships with executive stakeholders (e.g., CEOs, CTOs, Operations Directors).


* Facilitate strategic discussions around energy transition, digital transformation, and operational efficiency.


* Present business cases and ROI analyses to support investment decisions.

Segment Strategy & Collaboration



* Align account strategies with the broader Energies & Chemical segment goals.


* Collaborate with marketing, engineering, and delivery teams to ensure solution relevance and execution excellence.


* Provide market intelligence and customer feedback to inform product development and innovation.

Performance & Reporting



* Track and report on account KPIs, sales targets, and customer satisfaction metrics.


* Ensure timely resolution of issues and escalations, maintaining high service standards.


* Support forecasting, pipeline management, and strategic planning processes.

Qualifications:



* Bachelor's degree in engineering, Business, or related field; MBA preferred.


* 8+ years of experience in Oil & Gas account management or technical sales.


* Proven success in managing complex accounts and engaging with C-level stakeholders.


* Strong understanding of the Gulf region's energy landscape and regulatory environment.


* Excellent communication, negotiation, and relationship-building skills.


* Familiarity with CRM tools (e.g., Salesforce) and project management practices.

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