Export Documentation Specialist

Your Job

Georgia-Pacific Recycling is looking for an Export Documentation Specialist to support our growing international business.

In this role, you'll ensure precision and timeliness in the issuance of export documents, making a significant impact on our global operations.

You'll collaborate with a diverse range of internal and external partners, tackling challenges head-on to swiftly resolve documentation issues.

Your innovative mindset will drive continuous improvements, elevating the customer experience to industry-leading standards.

If you're ready to take on a pivotal role that combines problem-solving with international impact, we want to hear from you!

Location: This is an onsite role based at our GP Recycling Headquarters in Jericho, NY.

Employees are required to be onsite 3 days per week - Monday through Wednesday.

Our Team

Georgia Pacific Recycling is one of the largest pure traders of recycled commodities in the world, trading in excess of 100 thousand tons per week.

By focusing on becoming a preferred partner and creating virtuous cycles of mutual benefit, we have built a collaborative network of trading partners around the world.

This Customer Account Specialist will play a crucial role in our GP Recycling Export team.

As a CAS, you will work in a dynamic and fast-paced export market, while applying critical and economic thinking to meet our supplier and customer needs.

You will be part of a ten-member team and will report to the Export Operations Manager.

What You Will Do


* Act as a control tower for our documentation process by overseeing the many transactions between Freight Forwarders, internal teams, steamship lines, banks, etc.


* Understand and meet customer and country-specific documentation requirements in accordance with origin and destination laws and regulations


* Create, review, and amend standard operating procedures as needed


* Proactively identify and mitigate risks leading to delayed or inaccurate documents


* Build preferred partnerships with internal and external stakeholders, including steamship lines, freight forwarders, banking partners, etc.


* Research root cause on related customer claims while driving continuous improvement.


* Ability to multi-task, prioritize workflow, and complete tasks timely with a high level of organization, responsibility, and efficiency


* Ability to create reporting and gather data to improve and standardize workflows and daily processes

Who You Are (Basic Qualifications)


* Bachelors Degree in International Business or Supply Chain OR 2+ years additional supply chain/logistics work experience


* Excel experience (PivotTables, VLOOKUPs)


* Experience communicating across a cross-functional organization


* Experience collaborating with outside vendors

What Will Put You Ahead


* Export documentation experience


* Experience in an account management role


* Bilingual (Spanish preferred)

For this role, we antici...