Operations Supervisor - Charlotte, NC Full-Time

OPERATIONS SUPERVISOR – Charlotte, NC Full-Time

Salary based on qualifications and experience

This position works 100% in office; is not eligible for relocation. Must be eligible to work in the United States without visa sponsorship.

Full-time Benefits and bonus eligible!

BENEFITS

Smarte Carte Inc.

offers a competitive compensation package and outstanding benefits including Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-term Disability, Matching 401k, Paid Time Off, Paid Holidays, Wellness Program, Company Outings and more!

COMPANY BACKGROUND

Smarte Carte, Inc.

is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St.

Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate.

Smarte Carte prides itself on having a diverse and inclusive workforce.

All genders, ethnicities, and backgrounds are encouraged to apply.

Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC JOB FUNCTION:

The Operations Supervisor is a hands-on, working role responsible for supporting daily operations and supervising production and warehouse activities.

This position ensures operational tasks are completed accurately and on schedule, addresses day-to-day issues as they arise, and supports efficiency across labor, materials, and equipment while maintaining consistent operational standards.

This position will report to the Director of Mobility Services.

KEY RESPONSIBILITIES 


* Support and participate in daily production, warehouse, and logistics operations


* Provide day-to-day supervision of production and warehouse staff


* Coordinate inbound and outbound shipments and support receiving and shipping activities


* Monitor workflows, schedules, inventory, and material movement to maintain efficiency


* Address routine operational, logistics, and personnel issues as they arise


* Support adherence to safety, quality, and operational standards


* Assist with process improvements, documentation, and basic operational reporting


* Support cycle counts, physical inventory audits, and material accuracy


* Enter, review, and update customer orders to ensure accuracy and timely processing


* Other duties as assigned
 

EXPERIENCE


* Minimum of 3 years of experience in operational function such as manuf...