Behavioral Health Technician - Outpatient

Position Summary:

Behavioral Health Tech Lead (BHT Lead) is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge.

BHT Lead will be contributing insightful, practical, and meaningful information to the treatment planning process.

BHT Lead responsibilities primarily include ensuring patient safety, providing patient interventions, leading psychoeducational groups, supporting patients, monitoring tech staff compliance, assisting in staff scheduling, and participate in ongoing training of tech staff.

Essential Job Functions:


* Adheres to all DBH policies and procedures.



* Conducts self in a manner that represents DBH values.



* Maintains a positive and respectful attitude.



* Provides exemplary customer service to all patients.



* Exhibits understanding and respect for cultural and lifestyle diversity.



* Understand and maintain professional boundaries and professional ethics.



* Follows directions as given by all facility leadership.


* Collaborating and reviewing quality and safety progress with facility leadership, ensuring alignment with facility KPIs



* Maintains confidentiality of patient information and records; and of facility/company proprietary, privileged, and/or confidential information.



* Facilitates patient daily needs per the program schedule, including but not limited to: waking/bedtime routines and hygiene, meals/snacks, bathroom safety observations, free time.



* Assists Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc.



* Recognizes, responds to, and assists in crisis situations and provides interventions as appropriate.



* Consistently reports to work on time and prepared to perform the duties of the position.



* Assists in the implementation of individual patient treatment plans per clinical team.



* Supports patient during admission and discharge processes.

This may include checking in patient belongings, acclimating patient to the program, preparing patient for returning home.



* Monitors patient activity and documents any significant patient issues.

Completes all shift notes, group notes, and other required documentation by the end of shift.



* Maintains and organized and safe environment, and performs basic housekeeping duties.



* Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns.



* Facilitates and leads daily groups as directed by facility leadership if applicable.



* Attends all staff meetings and in-service trainings.



* Completes all online training, policy verification, and ensures that their employee HR file is kept up to date.



* Provides transportation services including patient transportation/supervision, errands, shopping, admits, outings, etc.

(must be pre-qualified to drive a company vehicle).
...