Regional Sales Manager London & South - Hermès Parfums & Beauté

Retail Operations :


* Set retail sales, staffing, stock and productivity targets by Counter that deliver the company's budgetary requirements under the guidance of the Head of Retail.


* Prepare, implement and monitor a business plan for all doors to achieve retail targets including specific targets for key launches and sites.


* Implement launch strategy in line with marketing plans, negotiating sites and promotional activity at store level where appropriate.


* Close management of staffing agencies and monitoring of in-store sales performance.


* Assist in the allocation and control of permanent and temporary staffing budgets.


* Review distribution on a regular basis, recommending store openings and closures.


* Assist in reviewing the classification of accounts, ensuring investment is targeted to high potential/high performance stores.


* Identify space and location opportunities and negotiate locally when possible or recommend optimisation for consideration to the Head of Retail.


* Implement and optimise merchandising guidelines, ensuring the brand is consistently represented to the highest standard.


* Ensure close monitoring of point of sale material (POSM) including testers, samples, blotters, glorifiers) and completing and submitting POSM order forms when required.


* Actively participate in direct selling in key stores on an ad hoc basis as and when required to lead and inspire the teams.


* Work closely with preferred agencies; to build relationships and talent pool of agency staff to drive retail at key moments.


* Ensure optimal forward planning in relation to rota management & consistency on securing bookings for temporary staff.


* Ensure excellent grooming and merchandising standards are in place across all doors.

Team Development, Management & Training :


* Recruit and retain a strong team for each account with the relevant experience required.


* Identify top performers and nurture their talent.


* Build a network of potential Beauty Advisors whilst out on the field.

Recognising and scouting future talent throughout the region.


* Identify performance opportunities to grow & develop teams to meet brand objectives and expectations


* Ensure store management and store employed Beauty Advisers are fully aware of the Marketing Plan, and are adequately trained on new launches/events as well as the basic assortment offer.


* Coach the teams to deliver excellent customer service, leading by example as a Hermès Ambassador, across both consultant and non-consultant doors.


* Motivate and empower the team to exceed retail whilst monitoring productivity (KPIs).


* Conduct regular 121 review meetings with the Business Managers and support them with their own team management.


* Working with the HR Manager, ensure all recruitment, performance management and disciplinary processes follow guidelines


* Ensure all counters adhere to the Hermè...