Communications Sr Associate

Overview

The JPMorganChase Marketing Communications team is seeking an Internal Communications Senior Associate to support the Marketing leadership team and drive change management communications across JPMorganChase Marketing.

In this role, you will help plan and execute high-impact leadership communications and employee engagement programs, while building clear, consistent narratives that connect strategy, culture and business priorities.

You will report to the Head of Internal and Executive Communications for JPMC Marketing, and partner closely with Internal Communications colleagues, the Marketing executive team, and the External Communications organization to ensure alignment across integrated marketing and communications efforts.

About Marketing at JPMorganChase

Marketing at JPMorganChase is a global engine for growth and brand visibility, led by Chief Marketing Officer Carla Hassan and a team of 3,000 professionals.

Uniting expertise across advertising, media, performance marketing, sponsorships, entertainment, and talent, the team delivers campaigns and products that elevate our brands, JPMorganChase, J.P.

Morgan and Chase.

Guided by customer insights and analytics, Marketing drives firmwide impact, communications, and engagement, always focused on what matters most to our clients and communities.

By empowering cross-functional teams and moving quickly to keep pace with the market, we build strong brands and deliver innovative solutions for everyone we serve.

What You'll Do


* Support the internal and executive communications strategy for Marketing, contributing to messaging, content plans, and channel execution with a modern, authentic voice.


* Plan and execute leadership forums end-to-end support, including agenda development, speaker prep, content and visual storytelling, production logistics, and post-event measurement.


* Draft and edit leadership communications, including talking points, executive emails, intranet posts, video scripts, presentations, FAQs, and toolkits.


* Drive change management communications for key initiatives: stakeholder mapping, communications plans and cadences, change champion engagement, feedback loops, and adoption tracking.


* Coordinate across internal JPMorganChase marketing support teams (social, brand/advertising, video, content), business partners, and agencies to ensure message alignment and timely delivery.


* Manage editorial calendars and enterprise channels to reach employees where they are, ensuring consistency across formats and geographies.


* Build measurement frameworks and reporting to track engagement, sentiment, and impact; use insights to improve content and channel mix.


* Partner with External Communications to align internal narratives with external positioning for integrated marketing/communications campaigns.


* Support issues, change, and time-sensitive communications with strong judgment, discretion, and attention to detail.


* Occ...