Hospitality Aide

Hospitality Aide

Skilled Nursing Facility
Hourly Range: $17.08 - $17.50
Position Summary

The Hospitality Aide supports the Nursing Department by performing a variety of non-clinical, resident-support and unit-support functions.

This role is essential in maintaining a clean, safe, welcoming environment for residents, visitors, and staff while assisting nurses and CNAs with daily operational needs.
Key Responsibilities
Resident & Unit Support


* Answer call lights promptly and report resident needs to CNA or Nurse


* Make routine rounds to assist residents with comfort needs (call light access, blankets, blinds, etc.)


* Transport residents to meals, activities, appointments, and common areas


* Greet residents upon admission and assist with room readiness and orientation


* Assist residents with non-feeding meal support (tray delivery, opening containers, cutting food, refilling beverages)


* NEVER feed residents

Housekeeping & Environment


* Maintain clean, orderly resident rooms and common areas


* Make unoccupied beds and distribute linens


* Clean feeder tables, wheelchairs, over-bed tables, and resident equipment


* Restock resident rooms, common areas, and supply rooms


* Replace trash liners and report spills or hazards immediately

Administrative & Support Tasks


* Answer phones, especially during meal times


* Assist with filing, copying, labeling resident belongings, and other clerical tasks at the nursing station


* Assist with errands for residents and staff


* Maintain confidentiality of resident information at all times

Safety, Compliance & Communication


* Report changes in resident condition immediately to Charge Nurse


* Report accidents, incidents, safety concerns, and defective equipment promptly


* Follow infection control, OSHA, CDC, and facility safety guidelines


* Participate in orientation, in-service training, and annual mandatory education


* Treat all residents with dignity, respect, and kindness

Supervisory Responsibilities


* This position has no supervisory responsibilities

Qualifications
Education & Experience


* Minimum 8th grade education required


* Prior healthcare or hospitality experience preferred, but not required

Skills & Abilities


* Ability to follow written and verbal instructions


* Strong communication and teamwork skills


* Basic computer skills (Microsoft Suite preferred)


* Ability to work independently and in a fast-paced environment

Physical Requirements


* Ability to lift and/or move up to 25 lbs


* Frequent standing, walking, bending, and reaching


* Ability to use standard office equipment


* May assist during emergency evacuations

Work Environment


* Skilled nursing facility with frequent interaction with residents and staff


* Noise level typically low to moderate


* Exposure to cleaning products, disinfectants, and resident care equipment

Equal ...