(Remote) Director, Business Operations

A division of Harris; Cayenta is seeking a skilled and experienced Business Operations leader to join our team.

The Director, Business Operations ensures the business unit's earnings are growing year-over-year primarily through margin management and optimized revenue operations.

This role will focus both on the delivery of revenue through professional and support services, as well as the management of systems, people, and finances.

The Director will work closely with the portfolio's executive leadership team to develop these departments to ensure growth in the corrections market, profitable project engagements, customer contract renewals, and employee development.  Additional responsibilities may be requested as the role evolves.

This position will report to the EVP.

This remote role welcomes candidates anywhere in Canada.

Up to 10% of travel within North America may be required.

A valid passport/visa is needed for travel.

Salary: Up to 120K CAD

What your impact will be:


* Leads the financial aspect of the sales and marketing diligence process ensuring that all sale programs/proposals are calculated for return on investment, working capital of payments are optimized, and each transaction is reviewed to sustain/improve financial margins and contract review


* Revenue margin optimization, support the financial planning process and ensure financial compliance with the investment thesis


* Lead the partner relationships including contracts/renewals, licensing and audits


* Work with Cayenta's Executive Team on financial data analysis and assessment of ROI for internal projects and/or Initiative IRR modeling.

e.g.Cloud COGS vs revenues, cloud P&L workbook


* Analyze our operational expenses outside of salaries


* Work with Cayenta's Executive Team to optimize transactional revenue


* Analyze utilization and ratio improvement opportunities


* Maintenance collections business process improvement


* Assist Executive Team with BUSR preparation


* Assist Support Teams with budget letter preparation


* Financial Data Analysis including P&L Analysis, Product Maintenance Analysis, Project Finance Analysis This includes developing analytics for each department and optimizing employee behaviour.


* Works with our controller to ensure accurate and timely reporting to Harris Corporate Finance


* Lead the best practices for Cayenta's internal PSA Tool


* Other duties as assigned by the Vice President, Professional Services

What we are looking for:


* Must have 5+ years of experience in the technology Finance industry, experience from other Constellation-based businesses considered an asset


* Experience leading teams of varying different sizes to achieve their objective


* Must have excellent written and verbal communication skills


* Prefer experience using Supply Chain Systems, CRM, Human Capital Systems, Financial Systems, and Customer Help Desk Systems


* Prefer expert profic...