Banquet Captain- On call

About Us

Mayfair House Hotel & Garden is a Two MICHELIN Key hotel and a proud member of the Condé Nast Traveler Gold List 2026.

Designed for the cultured, curious, and discerning traveler, Mayfair House offers an iconic experience set against a sensual and sophisticated backdrop.

Our hotel is refreshingly current yet timeless-rooted in an artist-driven narrative and defined by its signature, eccentric design.

We are seeking passionate hospitality professionals to join our forward-thinking, industry-changing team.

At Mayfair House, service is high-touch yet unpretentious-personable, accommodating, effortless, and discreet.

Our associates bring the Mayfair House service philosophy to life through diligence, authenticity, and a genuine desire to exceed guest expectations.

For years, we have delivered exceptional luxury boutique hospitality, and our continued success is driven by the dedication and pride of our team members.

We look for individuals who bring personality, energy, enthusiasm, and a strong commitment to service excellence.

Employee Benefits & Perks Include: Tuition reimbursement, 35% employee dining discounts at hotel outlets, Upsell incentives, Monthly employee recognition programs, Employee Assistance Program (EAP), Hotel stay discounts, Paid time off, Competitive health benefits and daily employee meals.

We believe in nurturing and developing our associates throughout their careers.

In return, our team delivers the elevated guest experiences that make Mayfair House Hotel & Garden truly special.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Essential Duties and Responsibilities


* Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.


* Check room set-up to see that BEO directions are completely followed.

Ensure that all public areas are neat and clean.


* Make contact with group representatives.

Explain how to make contact if needed throughout function.


* Communicate all BEO changes to catering office and affected departments.


* Coordinate with banquet staff set-ups, changes, and time schedules for all functions.


* Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.


* Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.


* Recap all banquet checks at end of each day and turn in to Night Aud...