Fan Loyalty Team Member

Job Summary:

The Fan Loyalty Staff represents the Arizona Diamondbacks organization at the D-backs Kids Club Headquarters inside Chase Field during all home games.

Candidates should enjoy working with people to provide excellent fan experience.  This is a part-time, seasonal position.

When: March – October 2026

Hours: Approximately 15-20 hours per week

Flexible scheduling

Wage: $15/hour

Responsibilities:


* Communicate to fans what the D-backs Kids Club is, how to sign up, the benefits of the program and how to redeem prizes using the MLB Ballpark app


* Facilitate prize distribution and restock/organize inventory


* Interact with fans to provide excellent customer service


* Assist with facilitating additional activations as needed

Minimum requirements:


* Experience with face-to-face customer interaction and excellent customer service skills


* Outstanding communication skills and a positive, energetic personality


* Ability to work independently or with a team


* Must be able be on your feet for 5-7 hours at a time


* Must be willing to work all 2026 Arizona Diamondbacks home games, largely consisting of evenings, weekends and holidays (an example of game day hours could be weekdays from 4:30PM – 9:30PM and Sunday 11AM – 4PM)


* Bilingual in Spanish a plus


* Familiarity with the MLB Ballpark app a plus