Product Portfolio Operations - Performance & Learning

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in HR Employee Development & Performance (ED&P), you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities



* Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives


* Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices


* Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized


* Implements a product-level collection strategy consisting of controls, financials, and resourcing needs


* Adapt and evolve the product-line control framework to address cross-product priorities, optimize sequencing, and manage trade-offs


* Oversee business operations to ensure product lines adhere to robust control standards while accelerating time to market


* Serve as a subject matter expert to Product Managers, ensuring compliance with regulatory, legal, and industry requirements


* Represent the business in partnership with Control Management, providing insights into business roadmaps and addressing control and process-related inquiries


* Manage the AI/ML inventory, ensuring operational processes meet evolving control standards and are updated as technology advances


* Lead the automation of manual operational reporting and related processes to improve efficiency


* Develop control-related training materials to educate and advise product and partner teams, leveraging Learn and Performance processes

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in program management, performance optimization, or related fields


* Proven ability to manage and implement operational effectiveness initiatives


* Proven ability to operate within the product development life cycle and agile methodologies


* Demonstrated success in managing and executing operational effectiveness initiatives


* Strong understanding of risk management frameworks, industry standards, and financial industry regulatory requirements


* Exceptional analytical and problem-solving skills, with a keen attention to detail


* Excellent time management and organizational skills, with the ability to prioritize and manage multiple assignments simultaneously


* Proven ability to build strong relationships and collaborate effectively across cross-functional teams and st...