Epic Technical Trainer

Will provide training on technical systems, primarily EPIC, through hands-on classes.

Will help build knowledge and competency among users and provide advice on integrating upgrades and new processes into existing system.

The initial focus for this position will be CPR, Cadence, Prelude, and Resolute.

Will assist in classes for Clinic Manager and Cogito as needed.

Schedule: Generally Monday - Friday between the hours of 7am - 5pm, may vary at times to accommodate meetings and classes.

Will occasionally require some weekend work for upgrades, etc.

Most classes are on site at our Administration building.

Hiring Range: Typical hiring range is $33/hour - $41/hour depending on experience.

The successful candidate will possess strong functional knowledge and expertise in the EPIC technologies on which you will train, as well as excellent teaching and presentation skills.

Must be able to effectively communicate technical information to a variety of audiences as well as adapt training materials and delivery methods accordingly.


* Schedule and perform small to medium sized group training sessions as needed for Epic End Users via classroom.

Training sessions will accommodate learning at all skill levels.

Deliver training for a cross-functional, continuous learning environment & assist in measuring the accuracy, comprehension, & effectiveness of training sessions.


* Participate in the development of targeted training programs as needed.


* Provide ongoing process of collecting feedback, monitoring, & assessment of training needs to identify procedural/protocol deficiencies & provide refresher training to address deficiencies.

EDUCATION AND EXPERIENCE:


* Bachelor's degree in Instructional Design, Education, or Adult Learning Theory preferred.

Will consider equivalent combination of education and/or work experience.


* Minimum of one-year experience with development and delivery of professional training.


* Become Epic credentialed within the first 6 months of employment.


* Experience in software support desirable.


* Experience in providing training programs to users in a healthcare setting highly desirable.


* Working knowledge of a Learning Management System preferred.

SKILLS AND ABILITIES:


* Proven ability to communicate effectively, both in written and oral form required.


* Proven ability to work as part of a team in a fast-paced environment.


* Proven ability to satisfy customers and enhance software usage skills within a deadline.


* Proficiency with standard Microsoft applications such as Excel, Word, and PowerPoint required.


* Proficiency with online communication tools such as Teams.

Pay Range:
$32.41 - $48.62

The above information is intended to indicate the general nature and level of work required in this position.

It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to t...