Ai4Ops Voice+ Product Manager

Are you ready to make an impact at the cutting edge of AI innovation? Join our dynamic team in the Ai4Ops Voice+ Domain, where your ideas and expertise will help shape the future of intelligent products.

We value diversity, collaboration, and a growth mindset, and we are committed to creating an inclusive environment where everyone can thrive.

If you are passionate about leveraging technology to deliver meaningful solutions and exceptional customer experiences, we encourage you to explore this exciting opportunity.

As a Product Manager in the Ai4Ops Voice+ Domain, you are an integral part of the team that innovates new AI-driven product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and implementing domain solutions that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you'll guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams-including data scientists, engineers, and AI Annotation specialists-to deliver high-quality products that exceed customer expectations.

Job Responsibilities

Drive Strategy & Prioritization


* Develop a product strategy and vision that leverages AI technologies to deliver value to customers within the Ai4Ops Voice+ Domain.


* Collaborate across the product ecosystem to define strategic direction, set priorities, and execute initiatives that align with business goals and AI advancements.


* Inform and review priorities, manage requests, make critical decisions, communicate updates, and escalate issues as needed.


* Build awareness of dependencies and cross-functional impacts to enable efficient decision-making.


* Oversee portfolio planning, dependency management, logistical coordination, and escalation processes.

Product Management & AI Innovation


* Manage discovery efforts and market research to uncover customer solutions and integrate AI capabilities into the product roadmap.


* Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition, with a focus on AI features and enhancements.


* Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, reliability, and AI performance indicators.


* Guide successful product launches, gather crucial feedback, and ensure top-tier client experiences, especially for AI-powered features.

Oversight, Monitoring & Optimization


* Provide thought leadership to partners and drive adoption of best-in-class planning processes within Ai4Ops Voice+ Domain.


* Coordinate preparation, logistics, and material development for quarterly planning sessions with key stakeholders across the product ecosystem.

Required...