Technical Sales & Service Representative

PRINCIPLE DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.


* Support overall achievement of planned sales and profitability objectives for the assigned accounts, territory, and overall business by:
+ Achieving or exceeding sales growth expectation metrics as defined by the Company
+ Maintaining a working relationship with existing customers to ensure they receive exceptional service and to identify new sales opportunities
+ Identify prospects, set appointments, make effective sales calls, and manage the sales cycle to close new business
+ Possess an in-depth product knowledge and be able to conduct demos, troubleshoot issues, and provide solutions to product concerns


* Provide appropriate and regular reporting of activities and accomplishments to assigned Regional Sales Manager and others via the Company CRM as directed to, including but not limited to:
+ Monthly report and key trip or activity reports
+ Updates on competitive activities in the marketplace or at key customers/accounts


* Provide professional representation for the company in all business dealings, including at trade shows and with industry organizations, and attend company functions as directed.


* Maintain effective, regular, and competent communication with the company’s laboratory through:
+ Complete and thorough Lab Work Requests
+ Documentation of trial results on all new products
+ Key activity reports
+ Line surveys

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Position requires personnel’s primary residence to be within assigned territory.

Experience and Education Required/Preferred


* High school graduate or equivalent required 


* 4-year degree preferred


* Minimum 5 years of related sales experience, preferably in chemical coatings


* Professional training in related business and/or professional seminars

Specific Knowledge, Skills, and Abilities Required


* Excellent motivational facilitator skills


* Excellent people and leadership skills


* Excellent analytical and organizational skills


* Excellent verbal and written communication skills


* Excellent score on color examination


* Computer skills include the use of word processing, spreadsheets, and a CRM.


* Ability to objectively assess positive performance and address performance issues.


* Self-motivated, proactive, and self-assured work ethic


* Ability to think creatively to define and address personal, group, or business needs and opportunities.


* Ability to travel as required.