On-Call ADA Mobility Assessment Evaluator

What Will Your Job Look Like?

The Mobility Assessment Evaluator On-Call (MAE) will be called in to cover shifts when a full-time MAE is out of the office.

The Mobility Assessment Evaluator On-Call (MAE) is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interviews for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service.

The Mobility Assessment Evaluator On-Call (MAE) is also responsible for maintaining accurate documentation and providing final eligibility determinations to the Client. 

This position will sit at the MTS Transit ADA Assessment location at 100 16th St.

San Diego, CA 92101 Monday-Friday 8am-5pm Pacific.

What You’ll Do:


* Determines final eligibility based upon the application, interview, functional assessment and any supplemental information


* Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided


* Determine what functional assessments the applicant will be required to undergo


* Provide written eligibility determination documentation to Client within ADA required and contracted time frame


* Reads and interprets ADA paratransit applications, intake forms, and professional verification forms


* Review interview results and application paperwork and follow up on assessments and professional verifications, as needed


* Provide further written documentation to Client upon request


* Assist the leadership team in identifying process improvement opportunities


* Conduct functional physical and/or cognitive assessment with applicants that may include:
+ Physical Functional Assessment using an outdoor course
+ Physical Functional Assessment using an indoor course
+ FACTS
+ MMSE
+ Tinetti Balance and Gait Assessment
+ Beck’s Assessment


* Apply information obtained to determine applicant’s capability to independently ride fixed route transportation


* Provide required forms to administrative personnel for data-entry and eligibility letter generation


* Participate in staff meetings with leadership and/or Client


* Participate in community outreach and education as needed


* Participate in initial and on-going training as required by MTM and Client


* Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for MTM and Client


* Input all information into MTM Access and other software as appropriate


* Build rapport and communicate effectively with MTM and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service


* Participate in appeals process, upon request


* Maintain a positive attitude when interacting with individuals, support Staff and caregivers


* Work...