Program Management Advisor

Job Description: Project & Product Manager - Business Enablement (Evernorth Workplace Care)
We are seeking a highly motivated and experienced Project & Product Manager to join our Business Enablement team within Evernorth Workplace Care.

This individual contributor role is pivotal in driving the successful execution of Epic upgrades, Epic Module implementations, product development initiatives, and cross-functional business projects for Health Centers, Custom Coaches, Occupational Health, and Behavioral Health services.
The ideal candidate will be a strategic thinker and proactive executor, capable of managing multiple concurrent projects and product initiatives independently.

This role does not include direct people management responsibilities but requires strong leadership, communication, and organizational skills to influence stakeholders and ensure success.
The successful candidate will bring Epic and/or healthcare experience, with Epic certification considered a strong plus.

This role will interface with Epic support teams operating in Agile; Agile experience is highly desirable.

Scrum certification or project management certification is required.

Familiarity with both Agile and Waterfall methodologies is essential to navigate the diverse project and product landscape.
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Key Responsibilities
Project Management
• Lead and manage multiple concurrent Epic and business projects from initiation through completion, ensuring alignment with organizational goals and client commitments.
• Coordinate cross-functional teams including IT, clinical operations, training, and leadership to ensure seamless project execution.
• Develop and maintain detailed project plans, timelines, and documentation in alignment with PMO standards.
• Facilitate project meetings, track deliverables, and ensure timely communication of updates, risks, and mitigation strategies.
• Support Epic enhancements, upgrades, and new module implementations (e.g., Behavioral Health, Occupational Health).
• Drive operating effectiveness initiatives by streamlining workflows and improving change management processes.
• Serve as a liaison between technical and business teams, translating requirements and ensuring readiness for go-lives.
• Ensure compliance with governance standards, regulatory requirements, and workplace readiness protocols.
• Apply Agile and Waterfall methodologies appropriately across projects, ensuring flexibility and alignment with team practices.
Product Management & Development
• Gather and analyze market trends, customer feedback, and competitive insights to inform product decisions.
• Translate business requirements into product features and user stories.
• Partner with IT, Operations, and clinical teams to deliver high-quality product enhancements and new capabilities.
• Monitor product performance and adoption; identify opportunities for optimization and innovation.
• Develop business cases for n...