Air Freight Export Gateway Specialist

Join our dynamic Team at DHL Global Forwarding! We are looking for an Air Freight Export Gateway Specialist, within the Air Freight Export Department, at our Matraville, Sydney Station.

Key Responsibilities:



* To collaborate closely with warehouse operations to manage cargo receipts for local pickups, domestic consolidations across the country, and import transshipments, and to direct unit build and handover activities, ensuring efficient coordination between office and floor operations


* To verify and process shipment documentation, ensuring accuracy in data capture, cost allocation, and system updates.


* To liaise and negotiate with carriers and service providers to secure optimal rates and allocations that meet operational and cost objectives.


* To complete gateway functions such as scheduling, load planning, and movement coordination, ensuring on-time performance, ensuring that operational issues are proactively identified and resolved, providing guidance to stakeholders to maintain service integrity and minimize disruptions.


* To ensure compliance with customs, security, and carrier requirements in all documentation and operational processes.


* To monitor performance metrics and assist in preparing operational reports for management review while also contributing to continuous improvement initiatives to enhance efficiency, accuracy, and throughput.


* To provide operational support during extended hours as required to meet flight schedules and customer commitments.

Key Accountabilities:



* To ensure all deadlines, documentation and compliance requirements are met at all times.


* To ensure that performance metrics meet or exceed requirements and reports are prepared on request, on time and accurately.


* To ensure that operational support is provided as required.


* To ensure optimal rates and allocations are obtained.

To be successful you will need:

All employees are expected to demonstrate our core behavioural dimensions to be successful.


* To Drive success through focusing on and utilising your strengths in a relentless pursuit of results.


* To Create a culture of trust where everyone feels empowered and motivated to work towards a common purpose.


* To Maintain a positive mindset, prioritising clear objectives in the face of challenges, change and uncertainty.


* To Demonstrate the will to win, being determined to succeed collaboratively while driving opportunities for growth.

What to expect from us:

What makes DHL great? Our People! We know each employee’s individual contributions collectively ensure we remain one of the largest delivery and logistics companies worldwide.

We are dedicated to being a great place to work.

In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.


* Hybrid working options available after successful onboarding.


* Consist...