Technical Product Systems Analyst

Join us to shape innovative solutions that drive business impact and operational excellence.

Make a difference by bridging technology and business needs.

Job Summary:
As a Technical Product Systems Analyst in our Product Systems team, you collaborate with stakeholders to deliver impactful solutions.

You analyze systems and processes, develop clear documentation, and support data-driven decision making.

You help ensure our products meet business goals and user expectations.

Your work enables us to operate efficiently and deliver value.

Job Responsibilities:


* Gather and document business and technical requirements.


* Analyze systems and processes to identify improvements.


* Develop and maintain technical documentation.


* Perform data analysis and mapping for integrations and enhancements.


* Facilitate communication between technical and business teams.


* Design and execute test plans to validate solutions.


* Support planning, scheduling, and tracking of product milestones.


* Collaborate with product and IT teams to implement solutions.


* Coordinate and facilitate user acceptance testing sessions.


* Build strong relationships with partners through clear communication.


* Manage product roadmap, releases, and dependencies.

Required qualifications, capabilities, and skills:


* Experience in business architecture or similar analytical roles.


* Strong understanding of business processes and technology.


* Excellent analytical and problem-solving abilities.


* Effective communication skills with stakeholders at all levels.


* Experience with business modeling tools and methodologies.


* Ability to create and maintain technical documentation.


* Skilled in data analysis and data mapping.


* Experience designing and executing test plans.


* Ability to manage product roadmaps and releases.


* Strong relationship-building and facilitation skills.


* Focus on risk management and controls.

Preferred qualifications, capabilities, and skills:


* Experience with product management or systems analysis.


* Familiarity with user acceptance testing processes.


* Knowledge of release and dependency management.


* Experience with technical writing and documentation.


* Proficiency in data integration and migration projects.


* Experience working in cross-functional teams.


* Strong organizational and time management skills.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience...