Global Service Supply Planner

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Supply Chain Planning

Job Sub Function:
Supply Network Planning

Job Category:
Professional

All Job Posting Locations:
Milpitas, California, United States of America

Job Description:

Johnson & Johnson Vision is recruiting for a Global Service Supply Planner, located onsite in Milpitas, CA.

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges.

Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life.

Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

Service Planning’s purpose is to enable improved and/or sustained customer service satisfaction through meeting demand for a product over a period of time.

What to make, when to make it, how much to make, where to make it and what materials and resources are required are determined through the production planning process.

In addition to ensuring the desired customer service level is maintained, production planning seeks to maximize operating efficiency and optimize resource usage and inventory investment.

Key Responsibilities:


* Manage the regional spares deployment on weekly basis, and planning of spare parts in support of field engineers, distributors, and direct customers to maintain the target regional fill-rate.


* Determine supply and maintain target stocking inventory levels based upon usage and set targets at regional CSL (Central Stocking Location)/FSL (Forward Stocking Location).

Adjust targets per regional agreed and recommendation and planner approval


* Monitor service materials In-Transit, investigate and resolve in-trans materials that are beyond the desired number of days.


* Work closely with production planning and the repair depot to insure we are meeting customer expectations and desired customer service level.


* Establish effective communication with supporting functions to res...