Crowne Meetings & Events Concierge - Crowne Plaza Geelong (Pre-Opening Team)

Crowne Meetings & Events Concierge (Pre-Opening) – Crowne Plaza Geelong 

Be part of a landmark hotel opening in one of Victoria’s most exciting waterfront destinations!  

  

In partnership with Plenary Group, IHG Hotels & Resorts is bringing the world-class Crowne Plaza brand to Geelong, opening in early 2026.

As part of the new Nyaal Banyul Geelong Convention and Exhibition Centre precinct, this 200-room hotel will offer premium accommodation, a restaurant and bar, pool, gym, and versatile meeting spaces — ideal for both business and leisure travellers.    

Join Our Pre-Opening Team  

  

As we prepare to open our doors, we’re on the lookout for passionate full time Meetings & Events Concierge to provide an elevated end to end service to meetings & events planners, guests and delegates.  

  

Your day-to-day  

 



* Develop and maintain strong professional relationships with clients and contacts to ensure premium service.

 



* Assist with enquiries with a focus on day & social events and weddings.

 



* Preparing proposals and contracts. 



* Conduct hotel site inspections and host clients to enhance the meeting and events experience.

 



* Coordinate all final pre-event details for banquet event orders, including room configuration, timings, menus, table settings, décor, and audio-visual requirements to improve meeting and function efficiency. 



* Prospect new business within relevant segments 



* Assist in building and maintaining a database of potential clients, leads, and contacts for targeted marketing campaigns and sales efforts. 



* Assisting team to achieve goals to help us maximise profitability. 



* Ensure all deposits are received and review billing for accuracy. 



* Send post-event and group-stay surveys to clients. 



* Produce reports as required. 



* Identify day to day conference and event activities and proactively work to improve quality and ensure efficiency. 



* Collaborate with relevant departments to deliver quality service through daily communication and coordination.

 



* Interact professionally with clients, guests, suppliers and others. 



* Meet regularly with Director of Food & Beverage to debrief daily events and provide updates to the Sales Team regarding client events. 



* Provide guests with information (loyalty, attractions, restaurants, facilities) to enhance the guest experience. 



* Plan and conduct pre-event and post-event meetings with clients and staff to identify improvements to the guest experience. 



* Ensure the delivery of positive guest experience across all aspects of sales while meeting brand standards and creating memorable, unique experiences. 

 

What we need from you 

 


* Bachelor’s degree / higher education qualification / equivalent in events or tourism 



* Minium one year of experience in a hospitality or hotel sales or marketing setting...