Membership Billing Operations Supervisor

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity.

Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views. 

  

These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community.

As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home.

Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations. 

What we offer:


* Free daily meal and salad bar


* Benefits including: Medical, Dental, Vision, 401K (based on employment status)


* Paid vacation, sick, and holiday time


* Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!


* Property retail shop and hotel discounts


* $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:


* Consistently provide professional, attentive, and genuinely friendly service


* Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Hourly Rate
$26.00

Summary

The Membership Supervisor oversees all aspects of membership billing, payroll, and operational support across key club departments, including the Massage Clinic, Yoga, Fitness, Swim, and Golf programs.

This role ensures the integrity of financial and administrative processes, supervises cross-departmental staff operations, and upholds the highest standards of member service and organizational efficiency.

Serving as a vital link between Membership, Finance, and operational departments, this position supports payroll accuracy, billing compliance, and seamless coordination of member-related services and events.

Pay Range: $26 - $27/hr.
Schedule: Tuesday - Saturday 9 am - 5pm

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Key Responsibilities

 

Membership Billing & Financial Administration

      •     Oversee all membership billing, ACH enrollments, and payment processing through the Club’s CRM (Northstar).

      •     Ensure timely and accurate reconciliation of monthly dues, initiation fees, and event-related member charges.

      •     Serve as the main point of contact for all billing inquiries, ensu...