Program Manager

Description & Requirements

Maximus is seeking an experienced Program Manager to support a mission-critical federal program with a 24/7/365 operational requirement for our Homeland Security customer.

The PM will work closely with the PMO, and technical leads to ensure smooth program execution, staff support, and deliverable compliance.

This role is ideal for a strong communicator and leader with experience in technical writing, process documentation, and IT program management.

This is an on-site position that requires an active Secret Clearance.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS237, M4, Band 8

Job-Specific Essential Duties and Responsibilities:

- Coordinate with the PMO and recruiting to draft job descriptions, define salary ranges, and support the hiring process.

- Conduct candidate interviews and assist with staffing decisions.

- Review and refine technical deliverables, including weekly, monthly, and annual submissions (28 total deliverables managed across the program).

- Develop process documentation, SOPs, and other program artifacts in support of contract and customer requirements.

- Ensure compliance with firm fixed-price contract terms and program obligations.

- Support program operations in Agile/SaFE environments, including PI Planning, sprints, and review boards.

- Assist team leads in employee management, providing guidance and resolving personnel-related issues.

- Maintain readiness for rotational, on-call responsibilities to support a 24/7/365 mission-critical environment.

- Other tasks as assigned.

Job-Specific Minimum Requirements:

- Active Secret clearance with CE.

- 10+ years of related professional experience.

- Minimum of 5 years of experience with the following:

- Direct people management

- Technical writing and documentation

- Federal government contracts

- Project or Program Management

- Willingness to obtain PMP and/or ITIL v4

- U.S.

Citizen (no dual citizenship).

- Reside within commutable distance of Annapolis Junction, MD.

- This contract does have 24/7 support with "page outs" after 1700.

This role must be willing to respond to those page outs IAW SLAs

Preferred Skills and Qualifications:

- Recent DHS experience with current or previous DHS suitability.

- Certifications: PMP and/or ITIL v4.

- Bachelor's degree in a relevant field.

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Minimum Requirements

TCS237, M4, Band 8

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including senio...