E-commerce Program Manager

Job Description

This person will be responsible for owning the Order Management System.

This includes coordinating stakeholder workshops, documenting current state, gathering future state, assessing gaps, and documenting future state for consumption by development teams.

Additionally, this person will help drive consensus, gain buy-in across competing business unit demands and escalating issues that will increase scope, funding needs and/or timeline.
In addition to understanding the current business landscape, this person will be responsible for creating and evangelizing a vision for the future.

They will also be tasked with creating qualitative and quantitative justification to support that vision, secure necessary resources and see it through to fruition.

Responsibilities



* Roadmap Development: Develop and maintain a product roadmap that aligns with business goals and customer needs


* Prioritization: Prioritize product features and enhancements based on business value, customer needs, and technical feasibility.


* Agile Methodologies: Utilize agile practices to manage the product development lifecycle, ensuring timely and high-quality delivery


* Performance Monitoring: Monitor product performance and user feedback to drive continuous improvement


* Cross Functional Collaboration and Execution: Work effectively with product owners across business domains to ensure overall business goals are met, to reduce dependencies and mitigate risk.

This includes coordinating with impacted teams to make sure they are prepared for new features including changes to store, distribution center or fulfillment center processes, training, and change management.


* Partner internally and externally, especially with product / solution vendors, driving their product roadmap.


* Data Analysis and Reporting: Define the KPIs that determine the success of the product.

Analyze the data to test, measure, iterate and optimize

Qualifications



* Bachelor's or Masters degree in Marketing, MIS, Business or Technology.


* Five to seven years of experience in product owner or similar project management role in Ecommerce or Operations


* Agile certification preferred


* Superior verbal and written communication, interpersonal and organizational skills


* Strong business analysis skills and understanding of the business and stakeholder needs


* Proven experience in translating strategy into tactical execution

About Autozone

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.

Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners.

Working at AutoZone means being part of a team that values dedication, teamwork, and growth.

Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

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