Sr Analyst - DataAnalytics

Description & Requirements

Are you ready to make a meaningful impact-no matter where you're located in the United States? Our Global Technology Services organization is seeking a highly skilled Senior Analyst to join our forward-thinking Data Services team.

In this role, you'll help design, deploy, and support advanced business intelligence, analytics, and data solutions using a mix of custom-built and third-party technologies.

As a key contributor, you'll collaborate with cross-functional teams to deliver strategic business, system, and data analysis for high-visibility initiatives.

If you're passionate about turning data into actionable insights and thrive in a fast-paced, fully remote environment, we encourage you to apply and be part of our data-driven transformation.

This is a remote position.

Essential Duties and Responsibilities:

- Develop and deploy advanced methods to analyze operational data and derive meaningful, actionable insights for stakeholders and business development partners.
- Function as point of contact for data and analytical usage across multiple projects, and guide operational partners on product performance and solution improvement/maturity options.
- Analyze extracted data, identify trends and provide insights and analyses around operations and project data.
- Develop and implement new metrics, functions, and scripts as KPIs as needed.

- Code to defined requirements to segment populations from large enterprise datasets, verify data accuracy, and output files per specifications.

- Create and maintain all documentation including obtaining and collecting artifacts as needed.

- Ad hoc tool development to support operational and under served analytical areas.
- Learning emerging technologies and systems of need for company initiatives.
- Activities to support team communication and strategy implementation (meetings, etc.).
- Project management activities.

Job-Specific Essential Duties and Responsibilities:

- Function as point of contact for data and analytical usage across multiple projects and guide operational partners on product performance and solution improvements.

- Monitor report request queues and provide end user support.

- Provide time sensitive ad hoc requests as requested by end users.

- Develop and implement new metrics, functions, and scripts as needed based on business requirements.

- Support operations and maintenance of business intelligence applications.

Identify, research, and resolve technical problems.

- Strong experience collaborating with teams such as BI developers, data engineers, and business users to provide reliable and high-performing analytical solutions.

- Learning emerging technologies and systems including AWS for company initiatives.

- Experience with Tiered Support to Triage Tickets for BI solutions supporting operations and maintenance.

- Experience release management activities and ensured timely communication with business units to align expectations and minimize dis...