Pharmacy Account Executive - Cigna - Remote (Northern California)

Role Summary:

Within Cigna Pharmacy Management, the Pharmacy Account Executive acts as the primary expert on pharmacy benefits for Cigna Pharmacy clients in the market segment of fewer than 500 employees, while also maintaining limited responsibilities for clients with up to 3,000 employees.

The Pharmacy Account Executive position involves building and maintaining working relationships with internal stakeholders, clients, brokers, and consultants.

The role supports Medical Sales teams through client retention and growth strategies for Cigna Pharmacy Management and provides expertise in implementation, reporting, and daily service operations.

Primary Roles:


* Maintain responsibility for assigned book of business in Northern California market.


* Advance and continually develop pharmacy-related knowledge within the Cigna Medical Sales organization through education and training initiatives.


* Participate in client engagements to review performance metrics and effectively present and sell a comprehensive suite of pharmacy management programs and solutions that align with Cigna's commitment to reducing overall healthcare costs.


* Identify and promote opportunities to enhance pharmacy earnings contributions within the broader Cigna organization by leveraging both individual client relationships and collaborative efforts with the Medical Sales team.


* Collaborate with Medical Sales, underwriting, and additional stakeholders as the pharmacy subject matter expert, supporting pricing and renewal strategies and competitive analysis to retain and grow the designated book of business.

Additional Responsibilities:


* Coordinate external messaging for pharmacy related services and programs working cross functionally with all operational support areas.


* Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the Medical Sales teams.


* Participate in finalist meetings for new and existing business, when needed.


* Analyze pharmacy utilization to offer consultative solutions and address follow-up questions.


* Understand clients' needs, goals and objectives.


* Provide pricing, audit, and contract support to Cigna clients and internal medical partners.


* Explain pharmacy coverage rules per Cigna policies or with Clinical partner assistance.


* Perform other duties as assigned by management or client needs to support Cigna clients and partners.

Ideal Candidates Will have a Combination of the Following:


* Bachelor's degree preferred


* 3+ years of Pharmacy Benefit Management (PBM) experience supporting client expectations


* Experience with consultative client management methodologies


* Proven ability to manage a renewal independently with minimal supervision


* Ability to navigate and leverage the broader organization to better support clients


* A self-motivated individual displaying ow...