Magistrate Case Manager - Court of Common Pleas

JOB PURPOSE AND OVERVIEW

Assist the Magistrates with administrative and operational needs of the department.  Provide clerical support, and respond to the requests of the Magistrates, and assistance to Court staff, and members of the public.

   

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE POSITION

The following duties indicate the general nature and level of work performed by this position.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. Other duties may be required or assigned at anytime.   
1.

Perform general clerical duties, answer telephone, assist callers, respond to emails, greet and assist the public and Court staff.
2.

Interact with litigants to gather relevant information for cases.
3.

Utilize case management and various computer systems to ensure complete, accurate, and timely information is input into case files, NCIC, LEADS/NORIS systems.
4.

Process all filings, motions, and orders.  Schedule hearings, pretrials, mediations, and events as directed.
5.

Produce reports and orders as required.
6.

Initiate and maintain communication and notifications to attorneys/parties and staff.

QUALIFICATIONS AND REQUIREMENTS
1.

A high school diploma 
2.

NORIS/LEADS certification required within 180 days of employment.  Certification must be maintained.
3.

Strong analytical and organizational skills and the ability to function at a high level within a large, complex organization.
4.

Knowledge of common office practices, procedures, and equipment.
5.

Proficiency in operating a personal computer and using, or being able to learn,  Microsoft Office products such as Word, Outlook, and Excel.
6.

Ability to prioritize work, work independently without daily direct supervision, and manage a variety of projects simultaneously in a high-pressure atmosphere under severe time constraints.
7.

Must have good time-management skills and be highly organized and detail-oriented.
8.

Excellent interpersonal skills including the ability to develop and maintain effective working relationships with judges, other elected officials, Court employees, law enforcement officers, lawyers, outside agencies, businesses, and the general public.
9.

Ability to maintain sensitive and confidential information.
10.

Creativity and ability to conceive and implement innovative approaches to solve problems and meet objectives.  Ability to recognize the need for change and respond with flexibility to changing program demands, propose solutions, and ensure that solutions are implemented.
11.

Ability to effectively and professionally communicate verbally and in writing in English to diverse audiences, and to produce concise, error-free documents and reports.
12.

Must be conscious of and sensitive to the diversity within the Court’s jurisdiction and be able to interact professionally with this dive...