Operations Engineer

Company

Federal Reserve Bank of Minneapolis

The Federal Reserve Bank invites applications from Operations Engineers for our Treasury Retail Investor Management (TRIM) Technology division.

You will bring your technical expertise responsible for the design, implementation, and support of legacy and cloud-based information technology solutions in current and future state.

You will work with a team of engineers building application observability tools, support the onboarding and deployment to other systems and provide operational support.

This is a shared service organization, focused on the success of our customers.

Additionally, you will serve as a technical resource to other less experienced Operations Engineers.

You will build, maintain, and support endpoint, audio/visual, infrastructure, security, server, telephony, and system components on premises or in commercial or government cloud service providers to deliver highly available and scalable products and services.

Applicants must be a U.S.

citizen or lawful permanent resident alien with at least three (3) years of legal residency.

The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person.

This is not a remote position and requires onsite presence.

Job Responsibilities:


* Typically works independently to define and document set up and maintenance procedures and processes for technology systems in partnership with System IT.


* Provide technology functional support, including preventative maintenance and responding to security vulnerabilities.  


* Define platform and system access in accordance with Bank security policies.


* Perform highly complex diagnostic and environmental testing.


* May lead groups/committees related to processes, standards, and best practices.


* Oversee MACs (moves, adds and changes) related to the technology environment.


* Coordinate with vendors as necessary to maintain technology components and environments.


* Implement system maintenance tools that automate processes to enable greater scale and speed.


* May require skills in the following areas: Windows Endpoint OS, Mac OS, Jamf, AirWatch, FileNet, Active Nav, Windows Server OS, Linux, Cisco, Avaya, Dynatrace Monitoring Tool, SAFR, FISMA, Tableau, Aternity, Telecom, Analog and Digital cabling, Mobile devices, Apple iOS, SCCM, Unified Communications Platforms (Cisco UCM, Webex, MS Teams, Zoom).


* May require scripting experiences with the following languages: PERL, Python, PowerShell, Shell, or other tools such as Terraform/Cloud Formation or Ansible/Chef/Puppet, or Crestron SIMPL.


* Participate in an Agile development or DevSecOps environment where applicable.


* Provide rotating 24 by 7 on-call administration and support.


* Review procedures and process guidelines for supported technology systems.


* Provide substantial contribu...