Operations Manager

Operations Manager

Salary up to £50,000 per annum plus work your way with flexibility and family friendly policies.

Permanent and 6-month Fixed Term opportunities

Bishop Stortford covering your patch across Hertfordshire and Essex. 

Home, a place where you belong 

A customer service champion, housing pro who juggles process and people with a smile? Join us and lead a mixed housing portfolio across our Central region! You’ll lead our brilliant teams working closely with Jaine and Karen, and alongside experienced colleagues who’ll challenge and inspire you.

If you’re ready to step into a role with real scope, this could be your switch moment.

What you’ll do


* Lead performance across rented, leasehold and supported housing in the Central region


* Work closely with Jaine and Karen to lead teams of Service Managers and Senior Housing Managers to deliver great outcomes for customers


* Manage your own portfolio and specialist strands with real scope to grow


* Drive operational efficiency and continuous improvement across all service strands


* Build strong relationships with colleagues and stakeholders to support our strategy

Why join us

You’ll join a team that’s collaborative, experienced and genuinely supportive and you’ll have the freedom to shape your role, grow your skills and make a real impact.

Be part of one of the UK’s top 10 Great Places to Work!

You have


* Experience managing housing services in rented, leasehold and/or supported settings.

You’ll ideally have – or be working towards CiH Level 4 too.


* Supreme leadership skills and a track record of developing brilliant teams and ensuring a high-performance culture


* Knowledge of housing regulations and compliance requirements


* A laser sharp commercial lens, ability to manage budgets and interpret complex financial data


* Great communication, influencing and conflict resolution skills

Stronger together 

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The Practical bits


* You’ll manage your own diary and we’re open to agree a working pattern with you.


* We typically work on a hybrid basis with 2 days per week in our local services or out in our communities, with the rest from home.

As you’re covering a large geographical patch there will be a fair bit of travel to our services and teams.


* You need an Enhanced with barring list DBS check (we pay) 


* You need to be able to drive and have access to your own vehicle insured for business purposes (on the job mileage? We’ve got you covered!)

What’s in it for you? 


* 34 days leave, rising to 39 (this includes bank holidays and a “me day”). The option to buy 5 more each year 


* 2 paid volunteering days each year 


* Health cash plan saving you (and your children) £1140+ each year covering dental, op...